Rezolix

The Rezolix workflow

From customer request to order.

See how Rezolix is designed to connect the product, conversation, customer details, order and inventory update.

Phase 1

Preparation

  1. Step 1

    The seller adds a product

    Rug 2m × 1.5m · Beige / Red: 40 pieces · Black / White: 24 pieces

  2. Step 2

    The seller links a product to a social post

    A future integration will allow a post from a connected social channel to be linked to the appropriate product.

Phase 2

Conversation and sale

  1. Step 3

    Customer requests arrive

    ‘Price?’ · ‘Is the beige version available?’ · ‘Do you deliver to Sousse?’ · ‘I want two in black.’

  2. Step 4

    Rezolix helps analyze the request

    The requested product and variant can be identified from the catalog.

  3. Step 5

    The conversation continues

    Useful questions are asked without losing the context of the request.

  4. Step 6

    Information is collected

    Name, phone number, governorate, address, product, variant and quantity.

Phase 3

Order and follow-up

  1. Step 7

    The order is created

    Useful details become a structured order that is ready to track.

  2. Step 8

    Inventory is updated

    The quantity moves from available to reserved, then ordered.

  3. Step 9

    The order appears in the CRM

    The seller finds the customer, order and status in a single view.

Product demo

A conversation can become an order.

This preview illustrates the future Rezolix-assisted experience. It does not represent a feature that is active today.

Concept in preparation
Customer conversation

Hello, is the beige rug still available?

Yes. The Beige / Red model is available. How many would you like?

One piece.

Great. Which governorate should we deliver to?

Sousse.

Perfect. Could you share your phone number and delivery address?

Order created
Customer
Sami
Product
Rug 2m × 1.5m
Variant
Beige / Red
Quantity
1
Status
Pending

Seller space

Your entire business, finally together.

Rezolix brings customers, conversations, orders, products and inventory together in one workspace. This future CRM preview uses fictional, illustrative data.

Thursday, September 4

Hello, Maison Sami

Orders today87
New21
Complete48
Pending11
Waiting list7
Incomplete orders6

Recent orders

Latest illustrative orders

View all
MohamedComplete

Rug · Beige / Red

79 DT
AmelIncomplete

Rug · Black / White

79 DT
SamiComplete

Rug · Beige / Red

158 DT
SarraPending

Rug · Black / White

79 DT